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Comment bug in IE [Solved]

Anstey Stephan -- on Feb. 15 2008

Several members have complained that they can not post comments when using IE.

WorkflowSupport request
StatusA solution has been made available
OwnerAnstey Stephan
Progress80%
Apparently it goes to the preview, then it won't post, it just keeps going back to the preview.

I have verified that this is consistently IE (not firefox)

They are not behind firewalls.

Comments


Anstey Stephan
305 posts

on Feb. 16 2008


It seems to be happening to many of my members. At this point at least 5 members have reported this problem to me.

Bernard Paquesfrom nearby-an-airport
Associate, 8408 posts

on Feb. 16 2008


Is this related to one specific version of IE?

Anstey Stephan
305 posts

on Feb. 17 2008


IE Version 6.0 (.2900.2180.xpsp_sp2_gdr.070227-2254 update version SP2) whatever that all means! And Windows XP

one member responded with this version, if i get more answers, i'll let you know

Anstey Stephan
305 posts

on Feb. 18 2008


Another member is having the roblem with ie6 and with Opera.

Anstey Stephan
305 posts

on Feb. 19 2008


AnsteyER:

Hi Stephan,

I've been surfing the site most of the weekend, and I noticed that it is indeed much faster. But unfortunately I can no longer post to the site. For instance I tried to add a comment to the "Who are the most underrated authors?" conversation, and it just keeps looping me back to "Preview your comment." Same thing when I tried to comment on one of Tracey's poems.I deleted all my offline content including cookies. Still no go. By chance has this problem come across your desk before?

This is typical of the problem. 


Bernard Paquesfrom nearby-an-airport
Associate, 8408 posts

on Feb. 19 2008


Ok Stephan, the issue description is clear, now we have to analyze the issue, meaning we have to reproduce it first.

Bernard Paquesfrom nearby-an-airport
Associate, 8408 posts

on Apr. 10 2008


Actually I have re-introduced in release 8.2 a bug that was fixed about one year ago. The issue is that IE6 poorly supports multiple buttons, and the preview button is "taking over" the submit button.

One way to go is to suppress the preview button in comments/edit.php as follows:
$context['text'] .= '<p>'.Skin::build_submit_button(i18n::s('Submit'), i18n::s('Press [s] to submit data'), 's')."</p>\n";


instead of
$context['text'] .= '<p>'.Skin::build_submit_button(i18n::s('Submit'), i18n::s('Press [s] to submit data'), 's')
.' '.Skin::build_submit_button(i18n::s('Preview'), NULL, NULL, 'preview')."</p>\n";


A definitive solution will be introduced in version 8.4, featuring one submit button and one preview link.